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DegreeMatch.com Privacy Policy

This site is owned and operated by ClickSpark, LLC ("DegreeMatch or The Company") a company helping consumers find the right education provider. We respect your privacy and our goal is to maintain your trust when handling your personal information. This document is intended to inform you, the end user, about how we handle information we process on behalf of our clients who use our lead generation and online marketing services at www.degreematch.com.

Please note, to take advantage of DegreeMatch's services, you must be at least 18 years old and a legal resident of the United States. If you do not meet these requirements, we ask that you do not complete the registration process. Thank you for your compliance.

The DegreeMatch Privacy Policy applies to the DegreeMatch.com web site (the "Site") that links to this Policy and any other internet marketing on behalf of DegreeMatch.com which links to this Policy. By using this Site you are accepting the practices described in this Privacy Policy. If you do not agree with any terms, please do not use this Site or submit any personal information.

If you have any questions regarding this Privacy Policy, you may email us at support@degreematch.com to contact us.

 

Information We Collect

Children's Privacy

This Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records immediately.

Personal Information

You may choose to provide personal information (such as your name, address, telephone number and email address) on this Site. Here are some of the ways you may provide the information and the types of information you may submit.

(a)  Contact Us

 

If you email us through an email or Contact Us link on this Site, we ask you for information such as your name and email address in order to respond to your questions and comments. We will only use this information to respond to your inquiry, unless you authorize additional use of your information.

(b)  Online Education Inquiry

Through forms on the Site and through forms 3rd party websites that will link to this policy, DegreeMatch may collect your personal information for the purpose of contacting you directly regarding enrollment in a school, or for a school or affiliate to contact you directly regarding enrollment of a school. Information collected may include name, email address, postal address, gender, telephone number, user behavior and other demographic information. If the number provided is a wireless number, DegreeMatch may contact you through the use of automated technology. DegreeMatch may append your personal information using data aggregation partners. Any 3rd party website that collects your personal information on behalf of DegreeMatch.com will provide a link to this privacy policy. Please note that once you provide us with information we then send this information to the school in which you have expressed interest, you will then receive an email or phone call directly from that school so that they may fulfill your request. If you wish to opt-out from third party sharing please do not fill out the forms on our site or contact that third party directly.

Non-Personal Information

We collect certain aggregate and non-personally identifiable information, as described below, when you visit this Site. This information does not relate to a single identifiable visitor. It tells us such things as how many users visited our Site and the pages accessed.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

 

Use of Information and Sharing

If you entered or provided any information on a website other than DegreeMatch prior to landing on the DegreeMatch page, that information is not under the control of Degree Match and is not covered by the DegreeMatch Privacy Policy. Please contact those companies if you have questions about your User Information.

By submitting a form on this Site, you may receive telemarketing calls, text messages or email marketing from DegreeMatch or DegreeMatch's marketing partners or partner schools in response to your inquiry. If you provide your express consent to receive calls or text messages from DegreeMatch and/or DegreeMatch's marketing partners or partner schools, you may receive telemarketing calls or text messages at the phone number provided at the time of registration. The Company may use the User Information for any legally permissible purpose in Company's sole discretion. The following paragraphs describe how the Company currently uses the User Information, but the Company may change or broaden its use at any time. As noted below, the Company may update this policy from time to time. The Company may make use of User Information for telemarketing, direct mail marketing, email advertising, targeted online banner advertising and package stuffers, among other possible uses.

Email. The Company may use User Information to provide email marketing materials to users. The Company may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.

Direct Mail. The Company may use User Information to advertise, directly or indirectly to individuals using postal mail. If a user wishes to opt-out from such advertisements, please contact us at support@degreematch.com.

Cookies and Other Tracking Technologies. From time to time The Company may place cookies on a user's browser. The Company may use the Cookie Information) (1) to track an individual's web browsing habits, (2) to determine which areas of our sites are most frequently visited. This information helps the Company to better understand the online habits of users so that the Company can attempt to customize and target the end user experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Technologies such as: cookies, beacons, tags and scripts are used by The Company and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers  [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

Profiles of Users. The Company may use User Information to make a profile of users of the site. A profile is created by associating the various sources of User Information.

Storage of User Information. The Company stores any User Information in a database on secure computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse and alteration of the information under our control. But notwithstanding such measures, the Company cannot guarantee that its security measures will prevent the Company computers from being illegally accessed, and the data on them stolen or altered, and the Company assumes no responsibility for such actions. The Company will store user information for 5 Years. You may request that your information be modified or deleted as detailed below.

Please see the opt-out procedures below if you do not want us to share your information with other companies or organizations.

Dissemination of User Information

Sale or Transfer to Third Parties. The Company may sell or transfer User Information to third parties for the purposes of following up with you regarding a school inquiry, sending you offers of goods or services via email, postal mail and telemarketing promotions.

The Company will transfer User Information to third parties when necessary to provide a product or service that a user orders from such third party while using our site. All third parties are bound by the CAN SPAM Act (s877) or 2003 and are required to be in full compliance with all consumer opt-out rules and regulations.

Legal Process. The Company may disclose User Information to respond to subpoenas, court orders and other legal processes.

Summary Data. The Company may sell or transfer non-individualized information, such as summary or aggregated anonymous information about users of our web sites as a whole or as sub-groups of users.

Other Circumstances

We will not sell, share, rent or trade your personal information with third parties other than as disclosed within this privacy policy.

We may share personal information about you:

  •          With our service providers and business partners who work on behalf of or with us under confidentiality agreements. These service providers may include an email service provider to send emails on our behalf, schools who may provide services to you on our behalf, agencies who represent schools who may provide services to you on our behalf, or 3rd party validation services used to verify the accuracy of the information you submit prior to us submitting it to schools. These parties may use your personal information to help us communicate with you about offers from us and our clients. These companies do not have any independent right to use or disclose your information.

  •          As required by law, such as to respond to subpoenas, court orders, or other legal process, or to exercise our legal rights or defend against legal claims.

  •          When we believe ingood faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  •          If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms of use.

  •          If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

     

    Opt-Out Policy

    You may exercise your option to not receive any future communications from us by emailing us at support@degreematch.com. Subscribers should note that unsubscribing from this Site's electronic mailings will not automatically unsubscribe you from any communications you have elected to receive from our partners or other third parties. Please note that you may still receive information from third parties to whom we have disclosed your information to prior to the time you opted-out. You should contact each third party in the event that you no longer want to receive information from such party.

    You may request by telephone or in writing that DegreeMatch stop calling you and place your name on our company-specific Do Not Call list. To be added to our Do No Call list please call 1-855-225-1006 or contact us at:

    Privacy Officer

    DegreeMatch.com

    530 Summit Point Dr.

    Rochester, NY 14467.

     

    Privacy Complaints

    If you believe that we have not complied with this Privacy Policy, please contact us at:

    Privacy Officer

    DegreeMatch.com

    530 Summit Point Dr.

    Rochester, NY 14467

    You may also email us as much detail as possible in the ways in which you believe that this Privacy Policy has not been complied with. We will investigate your complaint promptly.

     

    How to Access or Modify Your Information

    We strive to keep all personal information accurate and complete. You are always fully in control of the information that we maintain to service you. You can change your personal information at any time and as often as necessary. You can also request that information be deleted. Information may be withheld or exempted from deletion if this is required by law or is part of a fraud investigation, or as otherwise as described above in the Use of Information section.

    You may access, delete inaccuracies, and modify your personal information by writing to us at:

    Privacy Officer

    DegreeMatch.com

    530 Summit Point Dr.

    Rochester, NY 14467

    Or by emailing us at support@degreematch.com. We will respond to your access request within 30 days.

    We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@degreematch.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    Social Media (Features) and Widgets:

    Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

     

    Special Notification for California Residents

    Individuals who reside in California and have provided their personal information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following mailing address:

    Privacy Officer

    DegreeMatch.com

    530 Summit Point Dr.

    Henrietta, NY 14467

    This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified above.

     

    Links to Other Sites

    We provide links to other Web sites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked Web sites. We are not responsible for the content of linked sites or any use of such sites.

     

    Blog

     

    Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@degreematch.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

     

    Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Although we take reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure.

     

    Changes to This Privacy Policy

    If we change this Privacy Policy, updates will be posted in this privacy policy and other places we deem appropriate. Information will be used in accordance with the privacy policy under which the information was collected. If users' personal information will be used in a manner different from that stated at the time of collection, we will notify users via email prior to the change becoming effective. Users will have a choice as to whether or not we use their information in this different manner.

    Last Updated: December 11th, 2014

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