IT Support Specialists work to evaluate the needs of technical problems and identify and develop appropriate solutions using accepted practices and standards within the IT industry. An online degree in Technical Support can offer the skills and knowledge needed to get a job in one of many technical careers offering hardware and software help to customers and clients with Information Technology problems. Successful support professionals possess strong communication skills, and have a clear understanding of diagnostic procedures, call management, work scheduling, and customer relations.
Top online degree programs in Technical Support typically offer courses in subjects including:
Whether you're a recent high school graduate or looking to go back to school as an adult, accredited online degrees have helped thousands further their education and achieve success. Selecting the best online program means finding one with course offerings that fit your lifestyle and are in line with your educational and professional goals. Browse online college degree programs from the schools listed below and request more information for details on admission policies, program and course offerings, financial aid, and more.