Employment of Customer Service Representatives is expected to grow by 18% between 2008 and 2018, according to the US Bureau of Labor Statistics, faster than the average for all other occupations, with employment opportunities likely the best for bilingual jobseekers. Nearly a quarter of all customer service representatives provide assistance pertaining to insurance or financial services. Customer Service Professionals help consumers by providing accurate and helpful information regarding a product, service or event.
Online Customer Service Degree and Certification Programs typically includes coursework in topics including:
Finding the best online college degree program means finding one with coursework that fits your lifestyle and is in line with your academic and career goals. Whether you're a recent high school graduate or looking to go back to school as an adult, top online degrees in customer service have helped many further their education and achieve success through distance learning.