Retail and Service Managers supervise the work of retail salespersons, cashiers, customer service representatives, stock clerks, sales engineers, and wholesale sales representatives. Individuals in retail management may be responsible for interviewing, hiring, and training employees as well as preparing work schedules and assigning workers to specific duties or departments.

Though a Bachelor's Degree may not always be required for some jobs in retail management, graduates who have earned a 4-year degree may find more opportunities available when seeking employment than those without such a degree.

Business Administration degrees with a specialization in Retail or Service Management typically include coursework in areas like:

• Accounting
• Human resources
• Marketing
• Retail merchandising
• Human capital strategies
• Service metrics